Your privacy matters to GIGSTA Technologies Private Limited (the “Company”, “we”, “Gigsta”,

or “us”). This Privacy Policy explains how we collect, process, use, share and protect information

about you. It also tells you how you can access and update your information and make certain choices

about how your information is used.

The Privacy Policy covers both “online” (e.g., web and mobile services, including any websites

operated by us such as or Mobile Application, however accessed and/or used,

whether via personal computers, mobile devices or otherwise) and “offline” (e.g., collection of data

through mailings, telephone, or in person) activities owned, operated, provided, or made available by

the Company. Our “online” and “offline” activities, in relation to facilitation of services through a

network of third party Advocates, are collectively referenced as the “Services”. This Privacy Policy

also applies to your use of interactive features or downloads that: (i) we own or control; (ii) are

available through the Services; or (iii) interact with the Services and post or incorporate this Privacy



THIS PRIVACY POLICY. Please review the following carefully so that you understand our privacy

practices. If you do not agree to this Privacy Policy, do not accept GIGSTA Terms and Conditions or

use our Services. This Privacy Policy is incorporated by reference into the GIGSTA Terms and


If you have questions about this Privacy Policy, please contact us through email address provided on

our website and/ or Mobile Application.


Unless otherwise provided in this Privacy Policy, the terms capitalized in the Privacy Policy shall

have the meaning as provided hereunder:

i. “Co-branded Services” shall have the meaning assigned to the term in paragraph 4(c) hereto.

ii. “Device” shall mean computer, mobile or other device used to access the Services.

iii. “Device Identifier” shall mean IP address or other unique identifier for the Device.

iv. “Mobile Application” shall mean application provided by us on the Device to access the


v. “Mobile Device Information” shall have the meaning assigned to the term in paragraph

2(d)(ii) hereto.

vi. “Promotion” shall mean any contest and other promotions offered by us.

vii. “Protected Information” shall mean such categories of information that could reasonably be

used to identify you personally, including your name, e-mail address, and mobile number.

viii. “TPSP” shall mean a third party service provider.

ix. “Usage Information” shall have the meaning assigned to the term in paragraph 2(b)(i) hereto.



We may ask you to provide us with certain Protected Information. We may collect this

information through various means and in various places through the Services, including

account registration forms, contact us forms, or when you otherwise interact with us. When

you sign up to use the Services, you create a user profile. We shall ask you to provide only

such Protected Information which is for lawful purpose connected with our Services and

necessary to be collected by us for such purpose.

The current data fields that might be requested for are:

i. Enrolment Number

ii. UPI ID / Bank Account

iii. Email

iv. Password

v. Name

vi. Address

vii. Mobile phone Number

viii. Student ID

ix. Aadhar Card

x. Zip Code


 In addition to any Protected Information or other information that you choose to

submit to us, we and our TPSP may use a variety of technologies that automatically

(or passively) collect certain information whenever you visit or interact with the

Services (“Usage Information”). This Usage Information may include the browser

that you are using, the URL that referred you to our Services, all of the areas within

our Services that you visit, and the time of day, among other information. In addition,

we collect your Device Identifier for your Device. A Device Identifier is a number

that is automatically assigned to your Device used to access the Services, and our

computers identify your Device by its Device Identifier.

 In case of Task via call centre, Gigsta may record calls for quality and training


 In addition, tracking information is collected as you navigate through our Services,

including, but not limited to geographic areas. The Advocate’s mobile phone will

send your GPS coordinates, during the Task charge, to our servers. Most GPS

enabled mobile devices can define one’s location to within 50feet.

 Usage Information may be collected using a cookie. If you do not want information to

be collected through the use of cookies, your browser allows you to deny or accept

the use of cookies. Cookies can be disabled or controlled by setting a preference

within your web browser or on your Device.

 If you choose to disable cookies or flash cookies on your Device, some features of the

Services may not function properly or may not be able to customize the delivery of

information to you. The Company cannot control the use of cookies (or the resulting

information) by third parties, and use of third party cookies is not covered by our

Privacy Policy.


We may, from time to time, supplement the information we collect about you through our

website or Mobile Application or Services with outside records from third parties.


 Our Services are primarily provided through the Mobile Application. We may collect

and use technical data and related information, including but not limited to, technical

information about your device, system and application software, and peripherals, that

is gathered periodically to facilitate the provision of software updates, product

support and other services to you (if any) related to such Mobile Applications.

 When you use any of our Mobile Applications, the Mobile Application may

automatically collect and store some or all of the following information from your

mobile device (“Mobile Device

Information”), in addition to the Device Information, including without limitation:

i. Your preferred language and country site (if applicable)

ii. The manufacturer and model of your mobile device

iii. Your mobile operating system

iv. The type of mobile internet browsers you are using

v. Your geo-location

 Information about how you interact with the Mobile Application and any of our web

sites to which the Mobile Application links, such as how many times you use a

specific part of the Mobile Application over a given time period, the amount of time

you spend using the Mobile Application, how often you use the Mobile Application,

actions you take in the Mobile Application and how you engage with the Mobile


 Information to allow us to personalize the services and content available through the

Mobile Application

 Data from SMS/ text messages upon receiving Device permissions for the purposes

of (i) issuing and receiving one time passwords and other device verification, and (ii)

automatically filling verification details during financial transactions, either through

us or a third-party service provider, in accordance with applicable law. We do not

share or transfer SMS/ text message data to any third party other than as provided

under this Privacy Policy.


i. Our primary goal in collecting your information is to provide you with an enhanced

experience when using the Services. We use your information to closely monitor which

features of the Services are used most, to allow you to view your task history, rate tasks, and

to determine which features we need to focus on improving, including usage patterns and

geographic locations to determine where we should offer or focus services, features and/or


ii. Based upon the Protected Information you provide us when registering for an account, we

will send you a welcoming email to verify your username and password.

iii. We use the information collected from our Mobile Application so that we are able to serve

you the correct app version depending on your device type, for troubleshooting and in some

cases, marketing purposes.

iv. We use your Internet Protocol (IP) address to help diagnose problems with our computer

server, and to administer our web site(s). Your IP address is used to help identify you, but

contains no personal information about you.

v. We will send you strictly service-related announcements on rare occasions when it is

necessary to do so. For instance, if our Services are temporarily suspended for maintenance,

we might send you an email. If you do not wish to receive them, you have the option to

deactivate your account.

vi. We may use the information obtained from you to prevent, discover and investigate violations

of this Privacy Policy or any applicable terms of service or terms of use for the Mobile

Application, and to investigate fraud, chargeback or other matters.

vii. We provide some of your Protected Information (such as your name, pick up address, contact

number) to the Advocate who accepts your request for task completion so that the Advocate

may contact and find you. The Companies for whom this App is sold/assigned/access given

for are providing service are also able to access your Protected Information, including your

geo-location data.

viii. We also provide your information to the other users who shall be doing the task assigned by


ix. We use that geo-location information for various purposes, including for you to be able to

view the Advocates in your area that are close to your location, for you to set your task

location, for the Advocates to identify the task and location, to send you promotions and

offers, and to allow you (if you choose through any features we may provide) to share this

information with other people.

x. In addition, we may use your Protected Information or Usage Information that we collect

about you: (1) to provide you with information or services or process transactions that you

have requested or agreed to receive including to send you electronic newsletters, or to provide

you with special offers or promotional materials on behalf of us or third parties; (2) to enable

you to participate in a variety of the Services’ features such as online or mobile entry

sweepstakes, contests or other promotions; (3) to contact you with regard to your use of the

Services and, in our discretion, changes to the Services and/or the Services’ policies; (4) for

internal business purposes; (5) for inclusion in our data analytics; and (6) for purposes

disclosed at the time you provide your information or as otherwise set forth in this Privacy


xi. We may share the information collected from you with Third Party Service Providers if you

choose to avail of any services offered by them on the Mobile Application.

xii. We may use the information collected from you for targeted advertising. This involves using

information collected on an individual's web or mobile browsing behavior such as the pages

they have visited or the searches they have made. This information is then used to select

which advertisements should be displayed to a particular individual on websites other than

our web site(s). The information collected is only linked to an anonymous cookie ID

(alphanumeric number); it does not include any information that could be linked back to a

particular person, such as their name, address or credit card number.


We do not sell, share, rent or trade the information we have collected about you, other than as

disclosed within this Privacy Policy or at the time you provide your information. Following are the

situations when information may be shared:


You may be presented with an opportunity to receive information and/or marketing offers

directly from third parties. If you do agree to have your Protected Information shared, your

Protected Information will be disclosed to such third parties and all information you disclose

will be subject to the privacy policy and practices of such third parties. We are not responsible

for the privacy policies and practices of such third parties and, therefore, you should review

the privacy policies and practices of such third parties prior to agreeing to receive such

information from them. If you later decide that you no longer want to receive communication

from a third party, you will need to contact that third party directly.


We may use third party companies and individuals to facilitate our Services, provide or

perform certain aspects of the Services on our behalf –as they work for to provide the

Services, other third parties including Third Party Service Providers to host the Services,

design and/or operate the Services’ features, track the Services’ analytics, process payments,

engage in anti-fraud and security measures, provide Customer/Task Creator support, provide

geo-location information to our Advocates, enable us to send you special offers, host our job

application form, perform technical services (e.g., without limitation, maintenance services,

database management, web analytics and improvement of the Services‘ features), or perform

other administrative services. These third parties will have access to user information,

including Protected Information to only carry out the services they are performing for you or

for us. Each of these third parties including Third Party Service Providers are required to

ensure the same level of data protection as us and are obligated not to disclose or use

Protected Information for any other purpose. Analytics may set and access their own cookies,

web beacons and embedded scripts on your Device and they may otherwise collect or have

access to information about you, including non-personally identifiable information.

We use a third party hosting provider who hosts our support section of our website.

Information collected within this section of our website by such third party is governed by our

Privacy Policy.


Certain aspects of the Services may be provided to you in association with third parties (“CoBranded Services”) such as sponsors and charities, and may require you to disclose Protected

Information to them. Such Co-Branded Services will identify the third party. If you elect to

register for products and/or services through the Co-Branded Services, you shall have deemed

to consent to providing your information to both us and the third party. Further, if you sign-in

to a Co-Branded Service with a username and password obtained through our Services, your

Protected Information may be disclosed to the identified third parties for that Co-Branded

Service and will be subject to their posted privacy policies.


We may offer Promotions through the Services that may require registration. By participating

in a Promotion, you are agreeing to official rules that govern that Promotion, which may

contain specific requirements of you, including, allowing the sponsor of the Promotion to use

your name, voice and/or likeness in advertising or marketing associated with the Promotion.

If you choose to enter a Promotion, you agree that your Protected Information may be

disclosed to third parties or the public in connection with the administration of such

Promotion, including, in connection with winner selection, prize fulfilment, and as required

by law or permitted by the Promotion’s official rules, such as on a winners list.


We cooperate with Government and law enforcement officials and private parties to enforce

and comply with the law. Thus, we may access, use, preserve, transfer and disclose your

information (including Protected Information, IP address, Device Information or geo-location

data), to Government or law enforcement officials or private parties as we reasonably

determine is necessary and appropriate: (i) to satisfy any applicable law, regulation,

subpoenas, Governmental requests or legal process; (ii) to protect and/or defend the Terms

and Conditions for online and mobile Services or other policies applicable to any online and

mobile Services, including investigation of potential violations thereof; (iii) to protect the

safety, rights, property or security of the Company, our Services or any third party; (iv) to

protect the safety of the public for any reason; (v) to detect, prevent or otherwise address

fraud, security or technical issues; and /or (vi) to prevent or stop activity we may consider to

be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.


Protected Information may be collected and shared with third-parties if there is content from

the Mobile Application that you specifically and knowingly upload to, share with or transmit

to an email recipient, online community, website, or to the public, e.g. uploaded photos,

posted reviews or comments, or information about you or your Task charge that you choose

to share with others through features which may be provided on our Services. This uploaded,

shared or transmitted content will also be subject to the privacy policy of the email, online

community website, social media or other platform to which you upload, share or transmit the



We may share your information, including your Protected Information and Usage Information

with our parent, subsidiaries and affiliates for internal reasons, including business and

operational purposes. We also reserve the right to disclose and transfer all such information:

(i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii)

in connection with a corporate merger, consolidation, restructuring, the sale of substantially

all of our membership interests and/or assets or other corporate change, including, during the

course of any due diligence process.


We may share your information, including your Protected Information and Usage Information

with third parties for any purpose, including but not limited to undertaking market research/

study, conduct data analysis, determine and customize product or service offerings, to

improve the products or Services or to make any other benefits/products/ services available to



If you use an account or profile associated with another party we may share the details of the

trip with the owner of the profile. This may occur:

A. If you use your employer’s profile under a corporate arrangement;

B. If you take task arranged by a friend.


The Services may contain content that is supplied by a third party, and those third parties may collect

website usage information and your Device Identifier when web pages from any online or mobile

Services are served to your browser. In addition, when you are using the Services, you may be

directed to other sites or applications that are operated and controlled by third parties that we do not

control. We are not responsible for the privacy practices employed by any of these third parties. For

example, if you click on a banner advertisement, the click may take you away from one of our

websites onto a different web site. These other web sites may send their own cookies to you,

independently collect data or solicit Protected Information and may or may not have their own

published privacy policies. We encourage you to note when you leave our Services and to read the

privacy statements of all third party web sites or applications before submitting any Protected

Information to third parties.


Our online and mobile Services may include social media features, such as the Facebook Like button,

and widgets such as a “Share this” button, or interactive mini-programs that run on our online and

mobile Services. These features may collect your IP address, photograph, which page you are visiting

on our online or mobile Services, and may set a cookie to enable the feature to function properly.

Social media features and widgets are either hosted by a third party or hosted directly on our online

Services. Your interactions with these features and widgets are governed by the privacy policy of the

company providing them.


This Privacy Policy shall not cover the usage of any information about you which is obtained by the

Advocate or the company to which the Advocate belongs, while providing you a Task charge on a cab

booked using the Services, or otherwise, which is not provided by us.



a. You are responsible for maintaining the accuracy of the information you submit to us, such as

your contact information provided as part of account registration. If your Protected

Information changes, or if you no longer desire our Services, you may correct, delete

inaccuracies, or amend information by making the change on our member information page

or by contacting us through email address mentioned on our website or Mobile Application.

We will make good faith efforts to make requested changes in our then active databases as

soon as reasonably practicable.

b. You may also cancel or modify your communications that you have elected to receive from

the Services by following the instructions contained within an e-mail or by logging into your

user account and changing your communication preferences.

c. If upon modifying or changing the information earlier provided to Us, we find it difficult to

permit access to our Services to you due to insufficiency/ inaccuracy of the information, we

may, in our sole discretion terminate your access to the Services by providing you a written

notice to this effect on your registered email id.

d. If you wish to cancel your account or request that we no longer use your information to

provide you services, contact us through email address mentioned on the task bill received.

We will retain your Protected Information and Usage Information (including geo-location) for

as long as your account with the Services is active and as needed to provide you services.

Even after your account is terminated, we will retain your Protected Information and Usage

Information (including geo-location, task history, and transaction history) as needed to

comply with our legal and regulatory obligations, resolve disputes, conclude any activities

related to cancellation of an account, investigate or prevent fraud and other inappropriate

activity, to enforce our agreements, and for other business reason. After a period of time, your

data may be anonymized and aggregated, and then may be held by us as long as necessary for

us to provide our Services effectively, but our use of the anonymized data will be solely for

analytic purposes.


The Protected Information and Usage Information we collect is securely stored within our databases,

and we use standard, industry-wide, commercially reasonable security practices such as encryption,

firewalls and SSL (Secure Socket Layers) for protecting your information. However, as effective as

encryption technology is, no security system is impenetrable. We cannot guarantee the security of our

databases, nor can we guarantee that information you supply won't be intercepted while being

transmitted to us over the Internet or wireless communication, and any information you transmit to the

Company you do at your own risk. We recommend that you not disclose your password to anyone.


10.1Your privacy is very important to us. We respect your privacy and believe that we should clearly 

and transparently disclose our privacy practices to you. This privacy policy (the “Privacy Policy”) 

explains our policies regarding collection, use and disclosure of your personal information, personally 

identifiable information and other data collected from you when you use our Services. This Privacy 

Policy does not apply to any third-party Apps or applications. Please note that you shall visit any 

third-party sites and apps at your own risk upon conditions laid down in their privacy policies, if any.

10.2 We may change, modify, amend, terminate or replace this Privacy Policy at any time at our 

discretion. If we change, modify, amend or terminate this Privacy Policy, such modifications will 

become effective immediately upon posting to the App and/or App. We will notify you of material 

changes in advance by notifications through the App, notice when you log on to the App.

10.3 We will not use or share your information with anyone except as described in this Privacy 

Policy. We use your information for providing and improving the Services. By using the Services, 

you agree to the collection and use of information in accordance with this Privacy Policy.

10.4 You agree to periodically review the current version of the Privacy Policy, as posted on the App. 

If you do not agree with the terms of this Privacy Policy, please do not use the App and its Services.

10.5 This Privacy Policy is to be read with, and is an integral part of, our Terms of Use available at in 

the App. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the 

same meanings as in our Terms of Use.


11.1 While using our Services, we may ask you to provide us with certain personally identifiable 

information (“PII”) that can be used to contact or identify you. PII includes, but is not limited to, your 

name, phone number, postal address, email address, enrolment number, student ID, Aadhar number, 

and other information that by itself, or in conjunction with other information, can be used to 

specifically identify you. However, PII does not include aggregated information that, by itself, does 

not permit identification.

11.2 Information that we collect when you use our App and its Services includes:

(i) Information provided by you

When you sign up and register with us through the App, we ask you for certain information. This will 

includes your name, email address, mobile number, enrolment number, student ID, Aadhar number, 

details of company name & registration, company address, and details of legal mandates you wish to 

use our App and its Services for.

Further, we ask you for certain information pertaining to each legal mandate that you may wish to list 

on our Platform. This includes information such as your location, gender, other details required for the 

service you may like to use, which is critical for the provision of our Services (“Mandate 


(ii) Log Data

With the help of third parties like Google and Facebook, we collect information that your mobile 

device sends to them whenever you visit our Services ("Log Data"). This Log Data includes 

information such as your computer's Internet Protocol ("IP") address, geo-location and geo-spatial 

data, browser type and browser version. In case you are accessing the App, we may collect certain 

mobile device information such as device ID, model number, operating system, global positioning 

data, application, and other related information. We also collect data on the pages of our Services that 

you visit, the time and date of your visit, the time spent on those pages, default language and user 

preferences, and other similar usage related statistics. We may assign each user of the Services unique 

identifiers to help keep track of future visits.

(iii) Payment information

Our Services require you to make payments on the Platform. When you are making any payments, we 

collect billing details from you such as your name, name of company, billing address, contact number, 

payment method and IP address, and then redirect you to a secure payment service provider platform 

operated by our payments partner(s) Razorpay, Paytm etc and other payment partners which may be 

added time to time. We do not store any payment related information such as credit/debit card details 

and/or bank details.

(iv) Advertising, Use of Cookies, and Other Tracking Technologies (Cookie Policy) on our 

Website/App. We advertise in a number of ways, including online through managed social media 

presences, and on other unaffiliated sites and mobile applications. To understand how our advertising 

campaigns are performing, we may collect certain information via our Sites through our advertising 

service providers. We or our vendors use several common online tracking tools to collect information 

about our users, such as browser cookies, web beacons, and other similar technologies. The 

information we collect includes IP addresses, the number of page visits, pages viewed via our Sites, 

search engine referrals, browsing activities over time and across other Apps following your visit to 

one of our Sites or applications, and responses to advertisements and promotions on the Apps and 

applications where we advertise. We do not permit third parties to advertise on our Site.

We also use certain information to:

· Identify new visitors to our Sites;

· Recognize returning visitors;

· Advertise on other Apps and mobile applications not affiliated with us;

· Analyze the effectiveness of our advertisements;

· Better understand our audience, customers, or other Site visitors; and

· Determine whether you might be interested in new products or services.

(v) Controlling Our Tracking Tools.

Your activity on app/browser may give you the ability to control cookies. How you do so, however, 

depends on your browser and the type of cookie. Certain browsers can be set to reject all browser 

cookies. If you configure your device/computer to block all cookies, you may disrupt certain 

templates/app features/ web page features, and limit the functionality we can provide when you visit 

or use our App/ Website/s. If you block or delete cookies, not all of the tracking that we have 

described in this policy will stop. Some browsers have a “Do Not Track” feature that lets you tell 

Apps that you do not want to have your online activities tracked. These browser features are still not 

uniform, so we are not currently set up to respond to those signals.

(vi) Controlling Online Interest-Based Ads in the App / Website.

We sometimes work with online advertising vendors to provide you with relevant and useful ads. This 

may include ads served on other companies’ Apps. These ads may be based on information collected 

by us or third parties. For example, your geographical location may be used to target an ad for people 

in your area. These ads may also be based on your activities on our Sites or on third party Apps.

(vii)Information received from others

We may combine information about you that we already have with information we obtain from other 

sources, to provide you a better end user experience or to improve the quality of our Services. 

Examples of information we may receive from other sources includes details of the Mandate 

Information available to us, customer support or enrolment information, page view, search term and 

search result information, and credit or identity information which we may use to detect fraud.

Please note that we use google analytics and similar kind of tools for the purpose of analytics and 

measurement of the App and its services. For example, we may use the data gathered from your usage 

of the App and its services by facebook, linkedin, twitter etc. to design new products or services, or to 

make our existing offerings under the Services more user friendly.

2.3 Apart from the information listed above and the Mandate Information made available to us while 

providing our Services, we do not collect any other sensitive information such as financial data, 

political views of any individuals, health-related information or sexual orientation of any individuals, 

information related to race, caste or language (Collectively, “Sensitive Personal Information”), unless 

required by the provisions of any applicable law.


We use your PII and other information collected from you for the following purposes:

(i) To provide you with a customised and optimised experience with our App and its services;

(ii) To provide you with the functionalities of the App, and its services in a proper manner;

(iii) To track your usage of App and its services and customise the services/features/user experience to 

best suit your requirements;

(iv) To send you communications, as per your notification settings, on any updates or developments 

pertaining to the App and its services or your use of the services;

(v) To improve the security of the App and its services;

(vi) To protect our rights and property and the rights and property of our other users;

(vii) To provide you with information about new products or services launched by us or our partners;

(viii) To back up our systems to ensure preparedness for disaster recovery;

(ix) To provide you with customer support services, whether through app notifications, email, phone, 

push notifications or messages within the App and its services;

(x) To provide you with technical service and support, including updates;

(xi) To combine your PII or other information with information obtained from other users on the 

Platform, and publish summaries of aggregate data online or offline;

(xii) To provide information to third-parties performing services in support of our delivery of the 

services to you;

(xiii) To communicate promotions and other offers, and for the purposes of advertisements;

(xiv) To improve the quality, features and functionality of the App and its services, including 

measurement of service usage and efficiency of algorithms;

(xv) For the purposes of auditing, research and analysis to ensure the technical stability of the 


(xvi) To prevent and detect any fraud or other illegal activity on the Platform, and to prevent 

violations of our Terms of Use;

(xvii) To respond to legal requirements, exercise our legal rights and defend against any legal claims, 

to protect our interests or those of any third parties;

(xviii) To facilitate payment processes and verify payment information;

(xix) As may be necessary to enforce the terms of this Privacy policy and our Terms of Service.


13.1 All data storage of your PII or other information collected from you through the app may be 

stored and processed on computers located at the cloud servers provided by the Amazon Web Service. 

Through your use of the app and its services, you unequivocally consent to the processing and 

storage of your information.

13.2 We store some of your information on your device for subsequent retrieval and utilisation. We 

take commercially reasonable care to encrypt this information on your device with passwords or other 

secrets supplied by you. Such information stored on your personal device is subject to the security 

offered by your device, browser and other components. You understand and agree that we cannot be 

held responsible for any compromise of access to your personal device, for loss of information, theft 

or for any exploits or logic attacks on your device through malware or other software or hardware that 

is outside the control of our Services.

13.3 Although the security of your PII and other information is important to us, do remember that 

no method of electronic storage or method of transmission over the internet / mobile app/s is 100% 

secure. While we strive to use commercially acceptable and standard means to protect your 

information, including internal reviews of our data collection, storage and processing practices and 

security measures, we cannot guarantee absolute security in this regard. You provide your information 

and PII to us at your own risk.


14.1 We may employ third parties to facilitate the App and its services, to provide the services on 

our behalf, to help us analyse how the App and its services are used, or to perform task/service-related 

services. We may share your information with third-parties in the following circumstances:

(i) We have obtained your consent, including when you choose to register a user account, use the app 

and its services, and otherwise share your information with us, other users on the Platform and/or 

other third-parties;

(ii) If sharing or disclosure of your PII or other information is necessary to provide you with the 


(iii) If we have been purchased by a third-party;

(iv) If sharing or disclosure of your PII or other information with our associate entities, including any 

related companies, successors, assigns, licensees, affiliates or business partners becomes necessary. 

We require that these entities process your PII or other information solely as per our instructions and 

in compliance with this Privacy Policy and any other appropriate confidentiality and security 


(v) If your PII or other information is demanded by a court order or by governmental authorities;

(vi) If sharing or disclosure of your PII or other information is needed to help prevent against fraud or 

the violation of any applicable law, statute, regulation, ordinance, or treaty;

(vii) If sharing or disclosure of your PII or other information is needed to protect our employees, 

independent contractors, officers, members or other users; and

(viii) If otherwise permitted to do so by this Privacy Policy or by provisions of applicable law.

14.2 The following categories of recipients will most likely receive your information to enable us to 

provide the Services to you:

(i) Third Party Data Centre Services such as Amazon Web Service;

(ii) Third Party SMTP Services such as ;

(iii) Facebook, Instagram, for direct marketing;

(iv) Third party Service Providers such as Paytm, Razorpay etc.

14.3 All financial information collected on the Platform is used solely to enable payments as 

consideration for the App and its services. No financial information collected on the Platform is used 

for marketing or promotional purposes. Remember that if you provide any PII directly to a third party, 

such as through a link on the App or the App, the processing is typically based on their standards 

(which may not be the same as ours);

14.4 When any PII or other information pertaining to the users is shared with third-parties, such as 

advertisers, licensees and content distributors, we shall ensure that such information shall be nonprivate, aggregated or anonymised so that it will not identify you personally. You understand that we 

may further distribute your information to a wider audience through third-party Apps/ sites and 

services, as long such distribution is consistent with this clause and other provisions contained in this 

Privacy Policy.

14.5 We may use external advertising companies to serve advertisements when you have visited our 

App. These companies may use anonymised information about your visits to this and other Apps in 

order to provide advertisements about goods and services that may be of interest to you.

14.6 We may share PII with our parents, subsidiaries, divisions, and affiliates or as part of any sale, 

merger or acquisition;

14.7 We will never sell your PII to unaffiliated third-parties without your approval at the time of 

collection. You agree to inform us of any changes to your PII, and to protect the security of your 

username, password and PII.



15.1 We process information of users in INDIA in accordance with INDIAN laws and regulations 

such as the General Data Protection Regulation (“GDPR”). The GDPR governs how we process your 

information and the rights that INDIAN users have in relation to your information. This entails that 

we will collect and use your information only where:

(i) We need such information to provide you the Services and fulfil our obligations to you under our 

Terms of Use. This includes the functionalities of the App /website;

(ii) The collection and use of your information is justified because of a legitimate interest such as for 

research and development or marketing the App and its services (but only where our legitimate 

interest isn’t overridden by your interest in protecting your information);

(iii) We have obtained your consent for using your information in a manner compliant with this 

Privacy Policy;

(iv) The collection and use of your information is necessary for compliance with our legal obligations.

15.2 You may withdraw your consent for using your information at any time by writing to . Where we are using your information because of a legitimate interest to do so, you 

have the right to object to that use. However, if you do so, you may not be able to continue using the 

functionalities of the App, and its services.

15.3 Please note that the provisions in this Clause 6 of this Privacy Policy are applicable only if you 

are a user situated in the India and a data subject under provisions of the Indian GDPR.


16.1 The laws of some countries grant particular rights in respect of your personal information. If you 

are a user situated in the India, you may have the right to:

(i) Request a copy of your information and data portability: This right entitles you to know whether 

we hold any PII about you and, if we do, to obtain a copy of such PII in a structured, commonly used 

and machine-readable format;

(ii) Request that your information is deleted: This right entitles you to request the deletion of PII, 

including in situations where such PII would no longer be necessary to achieve the purposes;

(iii) Request that we correct inaccuracies relating to your information: This right entitles you to have 

PII to be corrected if it is inaccurate or incomplete;

(iv) Object to our use of your information: This right entitles you to request that we no longer process 

your PII;

(v) Request that restrictions be placed on processing of PII: This right entitles you to request that we 

only process PII in certain circumstances, including with consent.

16.2 If you wish to make a request in respect of your personal information, please contact us at

16.3 If, at any time, you prefer not to receive communications from us, simply follow the delete 

option of App /Google Play Store or App Store delete options or contact us directly at 

. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you 

may still receive our emails for up to 7 (seven) working days as we process your request.

16.4 In some circumstances, we may not be able to comply with a request that you make in respect of 

your personal information. For example, we may not be able to provide a copy of your information 

where it infringes on the rights of another user. We may also be required to retain certain information 

that you ask us to delete for various reasons, such as where there is a legal requirement to do so.

16.5 If we are unable to resolve your request, or if you are concerned about a potential violation, 

you may be entitled to report the issue or make a complaint to the data protection authority in your 



17.1 Upon receiving a deactivation request / delete request, we will deactivate/delete your account

and all PII and Sensitive Personal Information collected by us will be destroyed. We retain nonpersonally identifiable information indefinitely for the purposes of analytics, subject to such 

information being kept separate from other information that may constitute PII or that may, in 

combination with such non-personally identifiable information, render the information personally 


17.2 We collect and retain certain information that is required for our detection, investigation and 

prevention of fraud, cheating and other violations of our Terms of Use and applicable laws 

("Breach/es)"). This data is used only for the purposes of detection, investigation, prevention and, 

where applicable, acting on such Breaches and stored only for the minimum amount of time needed 

for the purpose of dealing with such Breaches. If the data indicates that such a Breach has occurred, 

we will further store the data for the establishment, exercise or defence of legal claims, until a legal 

case related to it has been resolved, or such legal claim no longer exists due to the expiry of relevant 

limitation periods. Please note that the specific data stored for dealing with Breaches may not be 

disclosed to you if such disclosure will compromise our legal rights as well as the mechanism through 

which we detect, investigate and prevent such Breaches.


Gigsta hereby appoints Gigsta Support as the grievance officer for the purposes of the rules drafted

under the Information Technology Act, 2000, who may be contacted at You may

address any grievances you may have in respect of this privacy policy or usage of your Protected

Information or other data to him.


We may update our Privacy Policy from time to time. You agree to periodically review the current 

version of the Privacy Policy, as posted on the App. We will notify you of material changes in 

advance by email or by notice on this page when you log on to the App. Changes to this Privacy 

Policy is effective when they are posted on this page. If you do not agree to the change, you may 

discontinue the use of Services.


If you have any questions about this Privacy Policy, please contact us at

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